Cafés • Seafood • High Tea • Bar-lounge
"I have often eaten at the Riverside Hotel with no issues. My dinner had to be returned as it was cold when replacement came the chicken was very dry. Also not sure if there were issues with staff shortages but the waiting time to get our meals was quite long. My friend I ordered diet coke but was offered coke zero when I mentioned this was advised no diet coke was available. Would have to say this was the first time we were disappointed."
Fish • Meat • Cafés • Indian
"Unfortunately the service was not the best. When we arrived there was no person to greet us but then someone appeared from another section and advised us to to talk to the Server who would seat us (we had made a reservation). However our booking was not on their systems despite us showing them our confirmation email; a party of 6 came in and also had the same issue. We were seated but not given the correct menu and we realised that we were in another restaurant which was linked to Shebang but completely different menu and we now realise why our booking was not on their systems. However Shebang redeemed itself as the food was excellent..... The waiting staff were not; they just placed the bill now and did not allow us an opportunity to advise that we had a voucher and we had to wait several minutes after he had given us the bill to explain this which resulted in him then having to give us a rectified bill and encountering a further wait. Staff did not bother to explain that we were in the wrong restaurant despite being directed there. However as stated the food was EXCELLENT and we would go again for sure but will not have any expectations regarding the staff sorry"
