"We visited Cafe Rouge before attending a Cher concert at the O2 on Sunday. I understand that restaurants can get very busy on show nights, but they should be able to handle the higher levels of service by now. It took us a long time to order our drinks and food, and when our drinks arrived they were nearly empty and we did not receive the Prosecco shot with the mango martini. Our starters came out very quickly after ordering, making us question the freshness of the food. When our mains arrived, the steaks were cooked to the wrong temperatures and the sauce was poured on the wrong one. My sister's steak was tough and of poor quality, and when we tried to address the issues with the staff, they seemed more interested in chatting at the bar. Additionally, the lady next to us received the wrong dish and no apology was offered. Overall, the evening was ruined by the poor food and service. I rarely write complaints, but I felt this experience needed to be addressed, especially considering the amount of money we spent on the show. The O2 should look into the quality of its restaurants near the stadium. Additionally, we were unable to use our Meerkat Movies offer on show nights, which was disappointing."
