"We have visited Zara three times over the past decade. The first time, we were served a lamb dish that did not actually contain any lamb. On a recent visit, we arrived at 11:45am only to be told they don't open until 12 and refused to serve us a drink or take our order. Today, we arrived at 4:45pm to find the restaurant only lightly occupied, but were told the kitchen was closed due to being busy. The waitress did not even offer us a drink and said the kitchen would not reopen until five, yet still did not take our order. The requirement of a minimum of two people to order the mixed mezze at £13.50 per person is unfair, as it should be available for any number of customers. Additionally, selling a kebab for £19 is excessive. As locals, we find Zara's service and pricing to be disgraceful. We do not recommend dining here."
