"I seldom have cause to give a bad review. But when your food experience is still on your mind for several days, you ought to share it. We booked a table for lunch, of us. I want to give credit to the young chap...who was front of house. He served us well and was sufficiently attentive no complaints about him whatsoever. However, the alleged authentic BBQ is what I have an issue with. They claim they use their own smokehouse and their ribs, chicken and beef is smoked for I can't comment on the ribs or the chicken; my friends said both were okay'. I ordered the beef brisket. I should fess up to admit that I have toured the U.S specifically looking at BBQ, and know a thing or three about American BBQ. First off, nobody smokes brisket for hrs, or rather, you should not need to. When BBQ brisket is served, it should be dark on the outside, with a distinct red-pink ring around the edge, and a lighter coloured, tender, juicy interior. It is not normally smothered in any gravy or sauce, perhaps aside from a lick of BBQ sauce of some sort but it's always best to let the customer choose whether to or not. What I received was about small slices of beef, about the length of a middle finger, one-colour, tender-yes, but overcooked, not a hint of smoke flavour, and smothered in some sort of generic gravy. Oh, it was joined by a tablespoon quantity of coleslaw some skin-on fries and two from-frozen onion For a shade under this fell well short of expectations. The beef could have been any cut, slow cooked for several hours and smothered to add some flavour. Could have, because I don't know for certain but, if you are going to present yourself as some sort of authentic' BBQ joint, I urge you to do some more research. You don't need to fly to the U.S. There are so many venues around London now, so perhaps go and see how they're doing it. Take note that I have not merely slammed your product, I have also tried to give you constructive criticism."
