"I was kept waiting twice as long as the estimated wait time at this restaurant, clearly due to a delivery issue. A man who seemed to be a manager was continuously swearing on his phone and directing his frustration toward other patrons while slamming the phone down on customers asking about their orders. When my food finally arrived, there was no apology offered. I haven’t been to this place in 10 years, and after this experience, I have no intention of returning for another decade."