"I had high expectations for my birthday meal at this restaurant, having visited multiple times in the past. Unfortunately, my experience this time was disappointing. The place was quiet, so I expected good service, but our drinks took 20 minutes to arrive, and I had to go to the bar to find them sitting on a tray. The server explained that they were busy and hadn't brought them over, even though there were no other customers at the bar. The food orders took a long time to be taken, and when they finally arrived, the burgers were burnt and served with extras we hadn't asked for. The chips were either burnt or greasy. My spicy pizza was advertised as having mozzarella, but it came with cheddar cheese baked on top. Overall, the quality of the food and service has declined since my previous visits."
