"We received a £75 credit from OpenTable to use at a restaurant of our choice from a selected list. We decided on SteakInn in Watford, but our experience was disappointing. Despite making an online booking with the provided code for 6:30, we were met with confusion when we arrived. The restaurant felt more like a cheap café, and we were the only patrons there. The waiter seemed unfamiliar with the credit and had to make calls to verify it, causing a lengthy delay. Frustrated and hungry, we eventually left without being served. This was meant to be a special night out, but it turned into a frustrating and anger-inducing experience. I suggest that this place be shut down to prevent others from experiencing the same disappointment. I would give this restaurant zero stars if possible, as we received no food or service. It was a complete scandal."
