"One of the worst service I have ever received.Friday night, a big group of colleagues and I, decided to come to this place and enjoy the night having drinks and dancing. When we arrived we took one of the free table and sat down while enjoining our drinks. However, when the good music started to play we all stood up and hit the dance floor, leaving behind on the table our coats, bags etc. Then ,suddenly we noticed that our table was given to a group that just arrived and without asking, the waiter removed all our stuff and placed them somewhere else. When we noticed, we immediately questioned the waiter who didn’t know how to handle the situation, making silly excuses. We personally, felt that this was so unfair but not only, we also felt DISCRIMINATED, and so we requested to speak to the manager who arrived, after chatting to the waiter, with a very bad and aggressive attitude, and instead of apologiese she just demanded to show to her our drinks, to see if it was true that we were consuming. After showing it, she still made non-sense excuses to justify the waiter action. When I said to her that we were not happy with her outcome ,and requested to speak to someone higher, she dismissed me, called security and escorted me out. Bear it in mind that I was very calm, sober, but disappointed , therefore I was just on my right to get a plausible reason for their action, but it was denied and the easy escape for the manager was to call security. Then, all my friends came outside to support me. Apparently the owner was outside, laughing about the all situation and smoking without even acknowledging the fact that we were being mistreated. At the end, it was clear that the waiter was very unprofessional, the “manager” not only unprofessional, but also zero manners, zero people skills, zero empathy, but most importantly, zero customer service and more… (All quality that are expected from someone with the MANAGER title). A piece of advise: Don’t waste your time and money in this place because is not worthy. All they want is to sell drinks and make money without valuing customers. Once you spent a good amount of money, if necessary to make space for new customers, they just simply get rid of you unfairly."
