"I was late for a brunch. I spoke in front of the phone and said no worries. arrived and the place was still quite quiet. said there would be a minute to order food as they were still in the kitchen rushing, mins after opening. So if we had arrived in time, it would have to wait half an hour. they could have told us on the phone, but not. we have gone and found somewhere else to eat they have chosen fair for eating and value ratings as I need to choose something, but obviously don't really know how we haven't eaten there, but the choice either poor or good would have been misleading."