"I reserved a table for Christmas Eve and was disappointed to find the restaurant closed when I arrived. This booking was for a birthday celebration, and I had made the reservation six weeks in advance. I even received a prompt to confirm my reservation the day before, which makes it hard to understand how I was allowed to make a booking when the restaurant was going to be closed. This was quite inconvenient and disappointing. It’s a real shame, as we usually enjoy Pho very much."