"They didn’t have my reservation when I arrived. The upstairs looks so cute and very Japanese, and they immediately handed me some menus and told me to go downstairs. I asked if we could sit further away from the existing table, in one of the caves, and the waitress said no, they were reserved (they weren’t reserved nobody sat in one of them the whole time). Then another couple came down the stairs while her back was turned and sat themselves in one of the caves and she didn’t say anything to them. Food was fine. Service was very akin to Chinatown rather than an out of the way Japanese gem they rush you to eat, to pay, they add the mandatory service charge and they wanted to close the downstairs so they literally turned off the lights. To me, the food was not worth that attitude or service."
