"The food arrived cold, and although they replaced it, the new burgers were only slightly warmer. We ended up waiting an additional 15 minutes for them. To their credit, we weren't charged for the burgers. However, my wife couldn't finish her burger and some fries, and she wanted to take them home. The staff refused to provide a takeaway container, so the food was left behind and likely wasted. This is outrageous, especially with so many hungry people in the UK."
