"From the point we came in everything was quite chaotic. We were pretty much ignored for a bit, our jackets were not asked to hang in the clothing room while we were standing there. The bottle of wine was not shown as it was poured outside sight. We were put at a nice spot where we were asked multiple times if we were sure about the table, which made us question if we were put in a bad spot. It killed the relaxed vibe. The menu or recommendations for welly wednesday were not explained properly. Beef Wellington was delicious but for a top tier price of 48 pounds we did not expect dry, rock hard potatoes and some garnish veggies or salad at least. Gravy was taken before I finished it. There were so many staff switches that it was unpersonal. For a restaurant with these high prices AND a involuntary 15% tip (which we were definitely not planning to pay for this lacking service) we did not expect the service of a pub. After the check was on the table we got asked by yet anoter waiter if we wanted to order any coffee of dessert. It was very sweet dat we got a complementary dessert for our anniversary. But I have to admit that was the only reason I did not get angry. Very, very disappointed. I felt scammed honestly. Quality comes with a price if the quality is there..."
