"We were SO looking to going to the cereal cafe as we are lovers of cereal, me especially and I was a great supporter when they first opened. We went in on a Sunday late morning and got in time to be seated just before it started getting busy. We were supposed to have table service but they were very busy and the guy behind the counter only looked about 14 so we were prepared to go up and order. Only thing was a lot of other people got their orders taken before us so not only were we waiting a very long time before we ate, but everyone besides the lad were moving at a snails pace. There was no sense of urgency or keeping up with the orders despite it really starting to get busy. My partner has many years experience in hospitality so it wasn't like we weren't sympathic but the level of apathy was unreal. Paper orders mean that someone is still running up and down the stairs to get the bowls made up rather than having one person upstairs taking orders and doing drinks, and one person making cereal downstairs. Just seems really inefficient. Two guys left because they were waiting for their coffee. This was a Sunday as well, not even a Saturday. The concept is there and they're obviously popular but wouldn't recommend to dine in until they get the system sorted. It's such a shame because I love cereal but I can't go back if I'm going to be waiting an age for my breakfast. FYI you get up to 4 types of cereal in a bowl, and extra toppings are 50p. The choice of cereal is supposed to be what's avaliable behind the counter but this isn't always accurate and the same goes for the milk."
