Pizza • Italian • British • Breakfast
"As a regular customer of rhubarb I was extremely upset to of received such shocking customer service this morning. Myself an partner came for breakfast at 9am and firstly ordered a coffee whilst taking an important phone call we both needed to listen to and so placed the call on speaker as there was not one other person in the building other than the member of staff that greeted us we did not see this as a problem. Throughout the call we were asked 3 times if we were eating and what we wanted to which we replied we were not yet ready to order. Shortly after the member of staff asked us very abruptly to switch off the speaker, to which my partner replied for whom exactly? (As we were the only people there and the music was blaring we could hardly hear ourselves think). She then replied for me!! Shocked at this we decided not to stay for breakfast and instead go down the road to milo (which was lovely and could not fault service). As we paid for our coffees i said to the woman she was in the wrong line of work as she didn’t offer good customer service to which she replied take you private phone calls somewhere else! In shock at how she spoke to us my partner said we would be leaving a review to which she replied she could not wait to read it and shoved us out the door. Not quite sure what the attitude or problem was for maybe woke up on the wrong side of the bed, but said to say will not be returning again and I will look forward to speaking directly with the owner myself."
