"Came here with two friends, my wife, and our two children. Walked in, were taken around back to near where the front door was (so we were pretty cold all the way through). The server (obviously new) originally tried to put us all on what looked like a huge workbench but his supervisor corrected the mistake. After my wife asked for a straw for her pint of coke, he came back with a small cocktail straw, which was no use to anyone. We came here on a Sunday so had the roast menu (after initially being given the wrong menu and having to ask for the right one). I had the pork belly, which included two razor thin slices that looked boiled, a 50p-sized little lump of stuffing, and crackling that looked like it had come from a packet and had been left out for hours (chewy as hell; couldn't eat it). The veg (2 carrots and some shredded cabbage) and Yorkshire pudding were edible at least. This single meal costs £14... £14!!! We'd have gotten better quality at a Toby Carvery for a fraction of the cost!!! There's no excuse for such poor quality when there's like 5 items on the menu. Not only that, they add on a service charge to boot! The only positives from the experience was that they got our order right and the lady at reception (not even part of the restaurant) gave our children some colouring sheets and pencils. Other than that, it was awful and we won't be returning."
