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Bella Italia

Bella Italia

4AA Leisure Scheme, Norwich, NR11EE, NR1 3QF, United Kingdom

Pizza • Cafés • Seafood • Asiatic


"I went with a group of people last night and we were waiting nearly minutes for our drinks to arrive, Then finally ordered our food and they took over an hour with that then they served us half cooked prawns which we did not realise until i ate one and had a funny taste in my mouth so we checked the others and they were part cooked and part raw which is abissmal i told them to take them away then they offered to cook more i said i do not want any more food from you as i didn't feel well then and hour later when everyone finished there main course the waiter who seemed non existent finally arrived to take pudding orders and tried offering me it when i told him i didn't feel well was ridiculous and that i wished to speak to the manager he arrived minutes later and tried telling me that the prawns were cooked so i told him to go get them and we can check again even after the waiter admitted they were not cooked and my whole cooked see they were not then he asked what he could do to help with the issue so i told him to remove all my food off the bill which he said he did but when it came to pay he had not taken anything off and even tried charging for a free bread dish which i asked for to try and settle my stomach so i spoke to the rude manager again to remove it all he then added a service charge and tried billing us for things we didn't have so they ruined my first night out in a month and made me very ill and just didn't care the service was the worst i have ever seen and i eat out rather a lot due to hours i work so to all members of the public do not go eat there unless you wish to be very ill and have a condescending manager try telling you that your wrong."

The Old Court House

The Old Court House

Victoria Road, DH8 5AR, County Durham, United Kingdom

Pizza • Italian • British • European


"Arrived having booked a table very little organisation when being seated. Ordered with a little confusion but got there in the end then waited around 90 minutes for food 3 pizzas and a burger. Would like to say it was worth the wait but it really wasn’t. Poor cheap pre made bases that were more like bread , generally looked like a really poor standard pizza and tasted even worse. This was a half price deal and still felt it was over priced due to quality. Burger better but not hot kitchen staff seemed to spend a lot of time reading the orders but not many dishes were appearing and those that were must have had things left standing due to the temp of the burger. There were 2/3 staff and the place wasn’t busy so no reasons for delays for simple food. Waiting staff didn’t come to ask if the food was ok either during the meal or when I paid the bill I’m guessing they knew it wasn’t !? Left and went to a local dessert take out place instead. Wasn’t willing to spend more than I already had. Wouldn’t return to pay double for absolutely horrible low standard food. It’s a shame cos the court house under its previous owners was a fabulous place and firm favourite with a good quality menu. This was cheap mass produced (albeit slowly rubbish but not priced accordingly. Just because the surroundings are lovely will not be enough to make people pay over the odds for poor meals. I have noticed reviews are turned off on their Facebook page maybe that should have been a clue. Won’t be back."