"Despite our booking with Open Table, the restaurant could not find us. After initial falter we were given a table for two. A few minutes later we were asked if we could move because “someone else has booked”. The seats at the alternate table looked uncomfortable so we politely declined. Despite being adjacent to the main staff terminal, service was poor. We eventually got the attention of a waitress and placed our order. Menu is a bit tricky, as there are “small plates” followed by “starters” followed by “main plates”. We opted for two small plates as starters, and also ordered mains. When the food arrived, small plates and main plates were together. We pointed out the “small plates” had been orders as our starters and the waitress started to argue, but a colleague said “no problem” and the mains were taken away. When the small plates were done, we were certain the “mains” that were presented were our original plates, and although we had not big issue with that (hate waste) that should have been stated, in my opinion (clues were very dry burger bun, relatively cold chicken inside, satay paste dried up on bun...large accumulation of meat juice on my wife’s plate). As we were ordering a follow on drink, the adjacent table (large hen party) were complaining about their food too, so there is clearly an issue here. That said, the food was reasonable and value (for central London) very good. Just as well service was included as we would not have tipped..."
