Full • Asiatic • Japanese • Bar-lounge
"A group of us booked here for a much needed catch up after a really stressful time at work as teachers. When we arrived we informed the manager AJ that despite we had originally booked for 4 there would be more of us coming which he said was fine. However, despite ordering drinks and preparing to order food he came over shortly after and said the table next to us was not available. We queried this based on his previous reassurance and he could not give a proper answer as to when customers were due. He then brought a walk in customer to one of the tables despite the fact we were using it and spending a lot of money on drinks (we had given up on food at this point as he had made us feel unwelcome) and then blamed us for the customer leaving. This was a clear contradiction as he had said the tables were booked yet was offering them to walk ins despite the fact we were offering our custom. When more of our party arrived as pre warned he told them they could not be accommodated despite the fact there were multiple empty tables and he refused them access which was extremely demeaning. We decided to leave and give our custom to Megan's across the road which was extremely welcoming and accommodating. This was a really disheartening experience and there was no clear reason as to why we were made to feel unwelcome and no effort made by AJ to accommodate us or make us feel comfortable. I previously was a regular visitor but now myself and my colleagues will not be returning here despite being local to the area and would advise against this place if you are a non white person or group who would like to feel welcome somewhere. We paid the bill in full but asked for the service charge to be removed due to the inhospitality which they queried which again showed the lack of self awareness. It is such a shame but at least we know how the management is under AJ and will not be returning again as a group or individually."
Asian • Asiatic • Seafood • Japanese
"Yama Mono never fails to deliver! The staff were so lovely and friendly. the food delicious, the menu varied, and the food arrived at good intervals. We will definitely be back!"
Asian • Seafood • Fast Food • Vegetarian
"I thought the food was excellent and the portions are generous. Try the smoked chicken or the yakitori skewers as a starter, or the katsu curry as a main really nice and really enjoyable. I cannot comment on the quality of the desserts as I couldn't handle that as well. The only quirk was that the place seemed to have an odd jazz cd on. Didn't seem to fit with the general aesthetic."
Food • Delivery Services
