Vegetable Somosa
Cinnamon Spice

Cinnamon Spice

5 Oxford St, TF2 6AA, England, United Kingdom

Asian • Indian • Delivery Services


"After using cinnamon spice for many years, last nights service was appalling. 4 hour wait for a curry ordered at 6pm via their website paid for in advance. Many calls during the evening and reassurance given even at 7.30pm informed it was being cooked clearly incorrect misleading information. After an evening of multiple calls to the restaurant having the phone just ringing out, calls cancelled and text messages unanswered I did speak to the restaurant at 10pm they still were giving excuses the curry was being cooked totally unacceptable. A family evening spoilt without even the courtesy to call us and inform us of a 4 hour delay. I dread to think of people who ordered after 6pm when or if their food arrived or was it just ours that was forgotten. The restaurant should not accept orders they cannot deliver in a timely manner and if a delay is above the informed time of delivery the customer should be informed at least then giving us the option of sourcing the families evening meal elsewhere. We are still awaiting a refund which was not processed last night as promised, again very disappointing when the money is taken out if the bank immediately refunds should also be prompt. A family evening ruined by incompetent organisation of a takeaway service which surely was anticipated to be busy, even more disappointing as the food us usually very good but significantly let down by the operational management."

Khandoker

Khandoker

812 Kingsway, Manchester, United Kingdom

Balti • Asian • Indian • Casual


"I have frequented this establishment on two occasions now and never been disappointed. Upon arrival, expect to be welcomed by a courteous and friendly young lady and waiters. With enough time being give to comfortably place orders. Above all waiters have never been too far away or hard to get the attention of when having a query. At sight, the restaurant was clean and well lit, and it’s great to see the car park has had some work done to it too! One downside being a small number of toilets, however, on both occasions there toilets have been above standard in regard to cleanliness! I had opted for a Chicken Tikka sizzler, and a Chicken Madras. With sides of rice and poppadoms. On both occasions… Now, on both occasions I have been left wanting more! Devastated at the sight of my empty plate! The cost of food is very reasonable when taken into account, how fresh and delicious it tasted! There is also a selection of beers and house wines to wet the whistle, or cool down after something spicy, and a great selection too! Upon asking for the bill, the young lady, I can’t remember her name was a credit to the business. Me and friends asked a little more info about the establishment, and she was on hand to inform us, and couldn’t thank us enough for our custom. Card and Cash payments welcome! Sometimes the service can be just as important as the food! Keep up the good work, hoping to be back in the area later in the year for round 3!"