"The restaurant has a wheelchair accessible entrance, however, the door is heavy. I had to wait for about 10 minutes as they had closed off the top floor for reserved tables. The server was quick to explain the waiting time. The two front of house servers were courteous and friendly, and they sanitized the tables between customers. From my table, I could see behind the counter where a young lady was making drinks and returning milk to the refrigerator. My drink and cake arrived quickly. The carrot cake was filled with nuts and had a delicious, fragrant frosting. The hot chocolate had a strong taste, somewhere between milk and dark chocolate. The temperature was cold outside, but inside it didn't feel too warm."