Pizza • Pasta • Chip Shop • Fresh Pizza
Food • Desserts • Takeaway • Fast Food
"Ordered at 7 o’clock, came at 8. Order was wrong so called straight away to resolve the issue. Young rude girl first on the phone clearly no interest in helping and was insisting it was my fault for the order being wrong due to a muck up on their system? Told them I was happy to send a screenshot of my order to an email or number as otherwise I was being made out to be a lair over what I ordered? Told to email the manger and I would be resolved right away. Called back at half 8 as still not heard a thing to be on the phone to another guy who had no idea of the matter the same attitude as the first girl. Finally got on the phone to a manger who wasn’t sympathetic in anyway and seemed pretty unbothered by the situation. Then he was trying to end the call saying he’d contact just eat for my refund when I’ve been asking for half an hour to get the pizza I had ordered an hour n a half ago sent out??? Finally was told I’d be sent out my pizza however usually most companies that make mistakes see to them as soon as they can as the customers already waited. However I called back at 9.30, 1 hour from last hearing from them and was rudely told that they have other orders what do I expect ? It’s now past 10pm and I’m still waiting to received my pizza? Even though I was told half an hour ago it already had left the shop!! The rest of the food received also was barely warm and clearly re heat’s. Horrific customer service!!!"
Fish • British • Scottish
"I have ordered from this restaurant twice. The gyro platter is delicious with fresh chips on the side. I also tried the mint cake both times and it was really good. It ranks among the best mint cake desserts I've ever had. Keep up the good work!"
