"We always look forward to our visits to Nailsworth, and always enjoy lunch at Williams. On this occasion, unfortunately, we were accompanied by my mother-in-law, who is a very difficult customer and makes dining out a joyless experience with her never-ending stream of hyper-criticism! She seems to think she is a judge on Masterchef and picks over every morsel of food on her plate, interrogating everything. She got it wrong this time, claiming her Dover sole was over-cooked, when it was clearly perfectly done. Suzanne was excellent as always, and took the plate back to the chef, who quite rightly challenged the criticism and returned the dish to my mother-in-law, who ate the whole lot. My partner and I greatly enjoyed all the food served, and thanks to Suzanne for looking after us so expertly again. Apologies for the disrepectful behaviour of one of our party! We won't bring her there again!"
