"We live locally, and we have been to The Dartmouth Arms for food a few times before. I also nip in for a pint every now and again. However, it is clear to me that things have gone downhill. Certainly customer service wise. The person who mainly served us last night was fairly unfriendly and cold. There was no sense from her that she valued us as customers. Food-wise, the burger was pretty greasy. There was a lack of care in how my burger, and that of my family was put together (e.g. my daughters was largely smeared in a cheesy mess that she didn't like). It's a shame. I used to really like the Dartmouth Arms, and go in there frequently. But no more."
