"We went to Jolesch because Time Out recommended it. It looked great when we arrived – buzzy, friendly, cool... but looks can be deceiving and in this case they were. We were initially sat at a table next to the toilets and we asked to be moved, so maybe we got off to a bad start. We ordered wine and the bottle was simply placed on our table without even being opened for us. We saw the waiter pouring other tables’ wine. I asked for a little help translating the menu. I had been speaking German until that point. The waiter replied ‘I don’t have time’ and slammed the English menus on the table. The main course took a very long time to arrive. We had nearly finished the wine when it did, so ordered another bottle. It didn’t come so we asked another waiter. When it eventually arrived we had finished our food so we asked for two glasses instead of a bottle. And that was the end of the service. We were ignored after that. We were not offered dessert or coffee so we paid and left. Perhaps they don’t like foreign tourists. We are going to suggest to Time Out that they take Jolesch off their list before these rude people spoil someone else’s evening. As for the food, it was ok but nothing special. Expensive for what it was."