"We had made a reservation at the brasserie for our New Year's dinner and received confirmation that everything was set for the big night. However, when we arrived, there was no one in sight! They had an event going on and had closed the restaurant without updating their booking system or the Opentable Register. It was a complete disappointment and ruined our plans for the evening. We had to return to our hotel room and order food instead. It was surprising that such a mistake could happen so easily and we were left feeling embarrassed and disappointed with our NYE experience. Hopefully, this won't happen to anyone else in the future!"
