"I went to Albert’s castlefield yesterday, ordered the chicken. It came out incredibly dry and my friend ordered chips which weren’t cooked and were anaemic. No one came to our table to ask how the food was, only when we’d finished. I didn’t eat any of the chicken, I put some on my friends plate for her to try and she agreed. We spoke to a waitress at the end and she said ‘so sorry about that, is there anything you would like instead’ I said yes please il just have a dessert, sticky toffee pudding which was actually nice. When the bill came they’d put all the food on! I ended up speaking to what I’m guessing was the manager who said, I didn’t tell anyone at the time this was because no one came to the table to ask! she also stated I’d eaten my chicken, which me and my friend both stated to her I ate none of it! I put it on my friends plate for her to try which was evident on her plate. Eventually the manager took the dessert off the bill. I’ve been before and it’s never been like this such a shame. I was here few weeks ago and it was lovely. Completely disappointing"
