clouds - Heaven´s Bar & Kitchen

Reeperbahn 1 20359 Hamburg, London, United Kingdom

🛍 Beer, Wine, Barbecue, Bar-lounge

4.3 💬 2853 Reviews
clouds - Heaven´s Bar & Kitchen

Phone: +494030993280

Address: Reeperbahn 1 20359 Hamburg, London, United Kingdom

City: London

Menu Dishes: 35

Reviews: 2853

Website: http://www.clouds-hamburg.com/

"During our recent dining experience, we were taken aback when the waiter aggressively reminded us that gratuity was not included in the bill. While we understand the custom of tipping, their approach left us feeling insulted. In light of this, we chose not to leave a tip. To our surprise, the waiter confronted us before we left and inquired about the lack of gratuity. This unprofessional behavior is not an acceptable way to treat customers, especially considering the significant amount of money we spent at the restaurant (almost €500 for a party of four)."

Marika Marika

Lovely gathering in a fantastic atmosphere at all times.

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Reviews

Michael
Michael

Was really a nice evening, combined with a super service and a unique view!


Logan
Logan

Unfortunately you do not receive a window, although specified in the reservation.


Adele
Adele

The food was incredibly delicious and the service we received was absolutely fantastic thanks to all. View menu


Bent
Bent

The steak was amazing and the service was very friendly. This restaurant is a perfect spot for a delicious dinner and a cocktail.


Eden
Eden

Very good service, super ambience! Certainly not the cheapest restaurant, but the prices are absolutely reasonable. We like to come back!


Sonia
Sonia

Very well eaten up there. The price is partly overpriced, such as salads and cocktails. It is probably due to the location. Still worth a visit. View menu


Pablo
Pablo

Great ambience, perfect service and fantastic food. Despite only a small vegetarian or vegan selection, the kitchen has spontaneously prepared a small menu for my accompaniment. Great compliment and thank you. At our next visit to HH definitely again.


Noemie
Noemie

I had a great meal at this restaurant, the steak in particular was delicious. However, I was disappointed with the service. Our server was unfriendly and rushed us through our meal, which made us feel like we were dining at a fast food joint. Considering the price, I expected better service. I also found the photos of the food and views to be unnecessary. Overall, I cannot recommend this restaurant as there are many other options with good food and superior service. Thank you, Selina Eichhorn.


Opentable
Opentable

During our recent dining experience, we were taken aback when the waiter aggressively reminded us that gratuity was not included in the bill. While we understand the custom of tipping, their approach left us feeling insulted. In light of this, we chose not to leave a tip. To our surprise, the waiter confronted us before we left and inquired about the lack of gratuity. This unprofessional behavior is not an acceptable way to treat customers, especially considering the significant amount of money we spent at the restaurant (almost €500 for a party of four). View menu

Categories

  • Beer Discover our selection of refreshing beers, from crisp lagers to bold ales and rich stouts. Whether you prefer local brews or international favorites, we have the perfect pint to elevate your dining experience.
  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity. View menu
  • Barbecue Savor the smoky, juicy flavors of our barbecue delights. From tender ribs to succulent pulled pork, each dish is grilled to perfection with our signature sauces, offering a true taste of barbecue heaven.
  • Bar-lounge Experience a relaxed atmosphere at our Bar-Lounge, where you can unwind with a refreshing selection of cocktails, fine wines, and craft beers, complemented by a variety of delicious small plates and snacks perfect for sharing.

Amenities

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  • menu
  • Wine
  • menu
  • Amex

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