Sultan Turkish - Menu

165-169 Cranbrook Rd, Ilford, United Kingdom, Central Dr, Hornchurch

🛍 Soup, Fish, Coffee, Cheese

3.9 💬 7987 Reviews

Phone: (+44)2086169797

Address: 165-169 Cranbrook Rd, Ilford, United Kingdom, Central Dr, Hornchurch

City: Central Dr, Hornchurch

Menu Dishes: 10

Reviews: 7987

Website: http://www.sultanilford.co.uk

"I can't say enough good things about our waiter! From the moment we walked in, she greeted us with a warm smile and made us feel welcome.This wonderful waitress named Vanessa gave my friend and I a really warm welcome and treated us really well during our meal, providing excellent customer service and gracious hospitality. She did a great job serving us and making sure everything was alright. She was really courteous and made us feel very comfortable. we had a fantastic experience with our waiter! Throughout the meal, she was attentive, ensuring that we had everything we needed. Not only did she get our order right, but she also went above and beyond to make sure each dish was prepared to our liking. Her customer service skills were top-notch, and she made our dining experience truly enjoyable.I highly recommend her for anyone looking for a fantastic waiter!"

Full menu - 10 options

All prices are estimates on menu.

Mixed Specialties

Turkish Specialties

Schnitzel

Starters

Dessert

Grills

Chicken

Salads

Rafiq Rafiq

Food: 5 Service: 4 Atmosphere: 3

Address

Show Map

Reviews

Esmail
Esmail

Food: 5 Service: 5 Atmosphere: 5


Zarina
Zarina

Amazing food, the place was very busy, we got the last table. Great service. Would recommend. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mixed Grill Platter


Masuma
Masuma

The experience was extraordinary, I highly recommend the Sultan platter for a big family; for dessert please try the baklavas so good Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sultan Platter View menu


Keep335
Keep335

Highly recommended if anyone looking for Turkish food in ilford. Amazing service provided by the staff and staff was really friendly. Food was fresh and delicious. Highly recommended Service: Dine in Meal type: Dinner Price per person: £50–60


Ikrah
Ikrah

My family and I recently dined at this restaurant, and the food was outstanding! I will definitely recommend this place to anyone looking for a great meal. Everything was perfect: the food, service, and atmosphere all received a perfect score of 5!


Dipa
Dipa

Food quality has reduced dramatically and staff are not polite and are always rushing. The restaurent is overcrowded and loud. Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 2 Service: 1 Atmosphere: 1 Recommended dishes: Mixed Grill Platter View menu


Tahir
Tahir

I frequently visit this restaurant; while the food is decent, the service and staff leave much to be desired. I brought a guest with me today, and as usual, the staff was extremely rude. However, Mehmood (or Mehmat) was particularly inappropriate this time. The restaurant was quite busy, but there was a large table available. Despite this, Mehmood intentionally assigned it to a smaller family that could have easily fit at one of the two smaller tables also available. Given how disrespectful and impolite the staff is, I would not recommend this restaurant to anyone with a family.


Kamelia
Kamelia

I was asked to pay twice during my visit. After the food was served, the staff didn't return to refill our bread or water, clear our plates, or check on how we were enjoying our meals. Unlike other Turkish restaurants, they don’t offer a jug of water, likely because they want to push customers to buy bottled water, which is at least four times more expensive than in a store. The restrooms were filthy—one has to wonder if this is how they maintain their own homes. It seems that the staff, both male and female, are quite lazy and indifferent, and their rudeness only added to the experience. Overall, it’s a very unhygienic establishment.


Ayesha
Ayesha

I can't say enough good things about our waiter! From the moment we walked in, she greeted us with a warm smile and made us feel welcome.This wonderful waitress named Vanessa gave my friend and I a really warm welcome and treated us really well during our meal, providing excellent customer service and gracious hospitality. She did a great job serving us and making sure everything was alright. She was really courteous and made us feel very comfortable. we had a fantastic experience with our waiter! Throughout the meal, she was attentive, ensuring that we had everything we needed. Not only did she get our order right, but she also went above and beyond to make sure each dish was prepared to ou... View menu

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate. View menu
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.

Amenities

  • Takeout
  • Delivery
  • menu
  • Wheelchair Accessible
  • menu

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"Visit with friends. Arrived and the restaurant was very empty at that time of the evening. Shown to a table that had been allocated to us. Asked if we could move to another and I was initially given the impression that that might be difficult. Just to say again that the tables were allocated rather than reserved. Another customer was making a similar request and after some back and forth we could both move. Not the greatest of starts. This restaurant specialises in Punjabi cuisine. That is what attracted us in the first place when reviewing the menu online before we booked. Starters were of a generous size but rather stodgy. Perhaps more filling for a starter than you might expect particularly if you had ordered a main course and were intending to have a dessert. In contrast my wives dessert was very small for the price charged. The main courses were very spicy even though we requested mild. I appreciate that is a preference on our parts but my wife felt the same. We went with a friend who was visibly sweating. He comment on his main fish course was that under the spice it was a little bland. A lady I took to be the owner asked if we were enjoying our main couse? We commented on how spicy they were and asked for some yoghurt to cool them down. This was supplied with no issues and in fact my wife's prawns (only three found sadly) and my lamb main course were taken back to the kitchen to have I assume some of the chillies taken out or additional yoghurt added. This was done very politely and efficiently. Just to add we have absolutely no issues with regional food differences whether they may be. Perhaps our preference in this instance for less spice takes away from the experience the restaurant seeks to give. However requesting when ordering a mild version, and when asked what we preferred as well, makes the customer right. To drink. A beer for me and our friend. A cranberry juice for my wife which apparently tasted like a squash. Service left something to be desired as well I am afraid. On our initial table three menus supplied. On the second only one and had to ask for two more. Table wiped down after our main courses but only one corner? Had to ask several times for the bill, having asked the lady above who dealt with the spicy food issues. In fact she was eating her evening meal behind us with other customers and jumped up and apologised when she realised she had not let us have our bill. The waitress who we dealt with initially about our table allocation asked at the end of our meal if we had enjoyed it and if we would return. Afraid we said no to both. We had a mutually respectable conversation as to why not and discussed the issues above and others. So a disappointing evening I am afraid. However this is a true reflection of our experience from our perspectives."