Phone: +4920225341093
Address: Werth 71, 42275 Wuppertal, Nordrhein-Westfalen, Germany
City: Wuppertal
Menu Dishes: 2
Reviews: 1388
Website: http://sumak-wuppertal.de
"We had made a reservation in advance by phone and even spelled out the name, but when we arrived, we were told there was no reservation. Without any apology or suggestion of a solution, we were simply seated outside – in the cold and darkness. We are two young girls and found it truly outrageous to be treated this way. The food arrived far too late, and when it finally arrived, the tray fell right in front of us. Incredibly, the same food was later placed back on our plates from the floor! On top of that, a homeless man approached us, and although we felt uncomfortable, no staff member helped us or offered us another seat. Other guests who arrived after us were initially forced to sit outside because it was full inside – but as soon as a seat became available, they were allowed in immediately. We, on the other hand, sat outside the entire time until the end of our visit. As compensation, we only received a free cup of tea, which should have been a given anyway. But instead of apologizing for the poor treatment, they rudely told us, Yes, see you next time. Definitely the last time for us. Unfriendly service, chaotic reservations, unhygienic handling of the food – we absolutely cannot recommend this restaurant!"
All prices are estimates on menu.