Phone: +441539624511
Address: Old Tebay, Eden, United Kingdom, CA10 3SB
City: Eden
Menu Dishes: 2
Reviews: 7365
"We love these M6 services and usually stop mostly on the way north, which we always enjoy. We’ve previously been less impressed with the southbound services. Today at the southbound services and with a seven hour drive ahead of us, we queued for food and drinks and stood at the sandwich bar for ages waiting for a member of staff to notice that we needed serving (it’s not a help yourself sandwich bar). Customers who had trays of hot food got stuck behind us until we told them to go in front of us. Then they had to wait while their drinks order was prepared at the till. And all the time their hot food got colder and colder!! Eventually a member of staff attended to us, but only after we called out “Hey, is anybody serving here?” Service was all rather slap dash and the staff seemed totally disinterested. My wife ordered a toasty sandwich which was stuck in an oven-like “toaster” but ended up only toasted on one side and lukewarm warm. All in all a very disappointing experience. The eating experience was at odds with the shop which was vibrant and enthusiastic. Such a shame to be let down by Tebay, an ‘institution’!"
All prices are estimates on menu.