Phone: +441323416622
Address: 23 Albert Parade, Eastbourne, United Kingdom
City: Eastbourne
Dishes: 3
Reviews: 508
"I ordered at 5.15pm and got a confirmation that my pre order would be delivered by 6pm. Cost just under £45. I waited outside at 5.55pm and waited then at 6.10 pm I rang them and asked where the food was to which I was told that they can get busy and that is why it is late, made me feel like I was stupid for expecting the food at 6pm. I pointed out that I had paid £7 including tip for delivery but got no response. Eventually the food turns up at 6.30pm. The milkshake is completely melted, and the two deserts are missing. I ring back up and tell them to which they tell me that the desserts definitely left the shop so they will ring the delivery man to come back with them, it is now 7pm and no desserts. The 12oz Home Burger with cheese and salad and mayo looked really nice but literally tasteless, a couple of times I thought my taste had gone and it might be covid but fortunately had a can of diet coke nearby to confirm I could still taste. UPDATE 19.01 the delivery guy has turned back at our house, we have the desserts now! Check out the images, the sticky toffee pudding is still frozen and rock hard; and the cheesecake is absolutely revolting, I don't understand how you can go wrong with cheesecake? Unbelievably poor service and food! I am so, so disappointed. What a waste of time and money."
All prices are estimates.