"I recently ordered the "Big and Cheesy with Bacon" at the counter and explicitly asked for it to be prepared without lettuce or onions. The burger was handed to me as a take-away in a timely fashion. However, while I was eating it on the M4 heading east, I was unpleasantly shocked to find onions mixed in with the melted cheese, as well as a long brown hair! It's clear that health and safety standards are not being adhered to at this fast food establishment. This experience was absolutely revolting. If you have dietary restrictions, be cautious: they completely ignore your requests, and to top it off, they include a hair for an unwelcome surprise."