"My recent dining experience at Shapla was nothing short of disappointing and frankly humiliating. It is evident that this establishment places a higher priority on their takeaway business rather than providing a satisfactory in-house dining experience. Upon arrival, we were ushered to a seemingly good table, which gave us a glimmer of hope for the evening ahead. However, this hope quickly faded as we sat there, seemingly invisible to the restaurant staff. No member of the restaurant team displayed any interest in taking our order or even acknowledging our presence. What made this experience even more exasperating was the sweltering heat of the evening. One would expect that on such a hot day, the staff would, at the very least, check if we required any refreshments. But alas, this basic courtesy was completely absent from our visit. It wasn't until my wife and I decided that we had waited long enough, and it was clear that our presence was of no concern to the staff, that they finally sprang into action. Unfortunately, it was too little, too late. We had already made up our minds to leave the restaurant, our evening ruined by the neglect and indifference we had experienced. I have dined at many establishments in the past, but never have I felt as humiliated and insulted as I did at Shapla. The blatant disregard for our presence and the lack of even the most basic customer service left a lasting negative impression. Under these circumstances, it is safe to say that I will not be returning to Shapla anytime soon."
