"Heard really good things about this place so thought I would book the carvery. Booking in was fine and they were able to accommodate us. On arrival we were not greeted by any staff at the bar. A lot of local men came in and the manager took to serving them 1st although we had been waiting. We decided to wait by the restaurant where we were ignored by all staff, not one said anything. I went back to the bar and after about 5 minutes a lad spoke to me, I said I had booked. He then checked the diary and took us to the restaurant where he offered us a table and said just go to the carvery when your ready. We went to the carvery and yes good selection of meats and veg. Just as I was getting my meats the manager went to our table (which had been booked for someone else apparently) and want to take me stuff away, I just said to her that we were told to sit there to which not in a very polite voice by who , I said the young lad at the bar. She then sat this family down somewhere else. I ask about drinks and was told I needed to go to the bar to get them, at this point the bar was busy so I left it a while. I only wanted 2 glasses of water but again was no acknowledged at the bar buy the staff. Again another 5 minute wait. Okay so the food, my meats were fine my husbands well his was chewy. Veg, over cooked carrots, undercooked peas, the roasted potatoes was solid in the middle from being cooked and reheated. Payment. Went to pay at the bar as no direction on what to do and I felt like I was be accused of trying to rob them. Got overly questioned about table numbers, tabs etc. Sorry not a great experience."
