"First visit to this establishment on 29/12/2021, date for the owner. It's got kerb appeal to pull in customers, and internally the All Day Restaurant doesn't disappoint. Unfortunately our welcome and first experience of Customer Service was cold at best from the female waitress/ front...of house. For our breakfast my wife asked for the Ganola, and checked if it contained banana as my Wife is allergic to it, reply was not sure can't guarantee it doesn't Now most people would either know it does or doesn't or at least would take the time to go and ask the Kitchen, this is something every other restaurant or cafe we have asked the question did! My wife ended choosing a portion of the Red Velvet cake, unfortunately it appears being left out in the open air had caused it to become dry and stale, my wife opted to leave the majority of the cake, and because of the customer service and what I had received for my breakfast, decided to just take it on the chin and couldn’t be bothered raising the issue with the cake quality. I decided to choose fried eggs on toast, I asked for the eggs to be well done as I do not like runny white (snot) and asked for the toast to be buttered! The waitress took on board my request for the well done egg, however, said they do not butter toast and leave butter on the side OK fair enough please leave the eggs off the toast and I'll butter the toast when it arrives. Eggs turn up on buttered toast and under done, immediately I asked for them to be sent back and reminded her you did acknowledge my request. Eggs came back more than well done, and I had lost my appetite! The male Waiter had far more customer service, however, a concern was his cough and lack of face mask, the female waitress didn't bother with a face mask, so when it comes to serving food and passing from customer to customer, this restaurant isn't the safest of COVID places to visit, compared to others in the close vicinity. Hopefully the owner will take the critique as constructive like other establishments have, and not want to reply negatively. Good luck for the future."
