Pizza Express - Menu

Nice pizzas if not slightly overpriced unless you use a discount code or voucher. My favourite pizza chain however my only complaint with this branch are the staff are so miserable. Perhaps training needs improvement?

Had dinner here after visiting the Light Trail at Hampton Court Palace. The service was absolutely fantastic from the moment we arrived. We had a super-friendly waitress who was attentive and engaging and checked a number of times to make sure all was ok and that we were happy with everything. Wish I'd got her name as she's an asset to the restaurant and made our evening very enjoyable.

Visited New Years Day with a group of 19 enjoyed great pizzas with everyone's food served pretty much at the same time and all piping hot. We were sat upstairs and all food and drinks had to be brought up to us by our waitress a really friendly and polite young lady (disappointed I didn't think to ask her name) who worked really hard and kept us very well fed and watered. Very efficient, nothing was too much trouble and great location close to Hampton Court Palace and the river. View menu

I ordered 5 pizzas to pick up and was told they would be ready for me at 7:10 pm. When I arrived at the restaurant at 7:15 pm, it was clear that the staff were overwhelmed and had not even begun making my pizzas. 20 minutes later, I was given 2 pizzas that were not my order. After explaining the mistake, I finally received the correct pizzas at 7:40 pm. The pizzas were average, but the service was chaotic. I do not plan on returning to this restaurant when there are better options available in the area.

We celebrated my son's 17th birthday at Pizza Express Hampton Court with a group of friends and family. We selected this restaurant based on the top-notch service we have always received and our love for their freshly made pizzas. And once again, we were not let down. The service was outstanding, with friendly and attentive staff that added a lot of fun to our dining experience. When they brought out the birthday cake, the staff even gathered to sing for us. It truly was a perfect evening. Thank you so much for a memorable celebration!

Unless you are happy with the equivalent of a chimps tea party then avoid this restaurant. For the prices charged, over £15 for each pizza, I would expect quality surroundings and quality service. This place had neither. Drinks served in bottles and I had to ask twice for glasses and ice. Disappointing pizzas considering they cost over £15 each. You can get a far better pizza in Tesco’s for just £5 with better service. And to top it all, the waiter started clearing plates before we had finished. I will not be back here and probably not back to pizza express View menu

I must say, this was by far the worst dining experience I have ever had in my life. My family and I were taking a leisurely stroll along the river when we decided to stop and grab a bite to eat. It turned out to be a terrible mistake. The service was extremely poor, to the point where I'm not even sure if there was any service at all. When I asked for something, the staff never returned to let me know if they had it or not. I could go on and on about everything that went wrong, but I'll keep it short and sweet - this is the worst restaurant in Hampton Court and I highly recommend avoiding it at all costs. If you're hungry, just head to the Marks & Spencer petrol station, which is only 50 met...

Second time I’ve been there with my family in the last six months, second time they’ve totally screwed up the evening. Last time the gluten free pizza wasn’t gluten free and a family member was ill as a result. This time? Well, it wasn’t quite as bad, but still a less than great experience. Two pizzas were over cooked, one was the wrong order and one didn’t arrive at all. Out of five pizzas ordered, that’s just rubbish. Drinks orders had to be constantly chased, several of the staff members were barely intelligible not great when you have a partially deaf family member and overall it was not an evening to remember, at least not in any sort of positive way. The manager was polite and charming...

Pros and cons to this visit. First of all they were very catering when we changed the time and party size, was no issue doing this. We were seated quickly and served quickly by a very friendly lady. Starters took a while to come and you could tell there weren’t many people working in the kitchen. Both starters and mains were delicious and they were enjoyed by all. When it came to paying we had tesco vouchers (which I have used many a time before and had no issue). The lady tried to scan but it wasn’t working. She then had to write down the code and amount for each voucher (there were quite a few because of how tesco issue them out). The lady was very nice and wrote them all down. There were... View menu