Classic Italian pizza with tomato sauce, fresh mozzarella, basil, and a drizzle of olive oil on a crispy crust.
Vegan • Italian • European • Vegetarian
"This place was such a little treat! We were desperate for some authentic Italian food. They work on meze sized portions... so the idea is that you order a few dishes to share. We ordered a variety of pastas and salads. I wouldn't say that it was cheap, but never is when converting into sterling. All in all, delicious with excellent service! We may have eaten the tomatoes which they placed on the table as decor... oops. I blame them for giving mixed messages around the decor."
Juice • High Tea • Cocktail • Bar-lounge
"The experience was marred from the start by the service. We were left standing at the wait here to be seated position. At least four members of staff stared straight at us and ignored us. No one came over to advise that a hostess would be along shortly. When a hostess did arrive, she told us we would have the table for one and half hours, which directly contradicts the booking terms on Open Table, which state two hours for a party of four.On being seated, when we asked what the composition was of the cocktail of the month Pornstar Spritz, we were told: is Champagne and some juice. Ignoring that the Champagne reference is incorrect, why can't waiters simply say that they don't know and fetch someone who does?After we replaced that waiter, the service improved, although a request to have roast beef cut from the rarer part of the joint was met with a look of complete confusion. Eventually, having been given a choice of medium or well done, I went with something else. The food was for the most part good, although my baked eggs were added to the dish too early and were consequently hard and the roast beef ordered by another member of the party was so well done that a cobbler would have rejected it. Ambience is good, in that the space is reasonably tasteful, but it is a cavernous hotel lobby space, so if you're looking for something intimate, look elsewhere. Prices are fine.The Riedel glassware is wasted this is never going to feel like a tasteful outing in the West End.The house Champagne is Perrier Jouet, which is better than most"
Pizza • Pasta • Steak • Italian
"A nice lunch. . For starters . My lunch companion ordered the loaded bacon and cheese potato skins, he attested to them being delicious. . I opted for Chicken goujons, always a winner. Crisp, tender, and a beautiful dipping sauce. . Onto the mains. My companion had a hankering for fish and chips, we joked that it was a small portion. However he was happy with the freshness of the fish and crunchy batter. We hadn’t mentioned the portion size to anyone in the restaurant, it was unexpected however welcome when an additional slice of fish was delivered by the server. . I decided to try the BBQ Cheese Chicken Wrap, fantastically moreish. I was disappointed when it came to an end."
Soup • Pizza • Coffee • Italian
"We visited with friends over from Australia that we haven't seen for 12 years. The service was fabulous. Our children were given activity sheets and colouring, the servers (Rolla and Melodie) were so attentive and were happy to give us time to chat, to take the childrens orders first and us order slightly later. We were not hassled to hurry up, the servers were attentive and the general manager (Chelsea) kept checking in and had a banter, took pictures for us and everyone generally made us feel welcome alongside the meal being delicious. All questions about the menu were answered and they even charged a phone for us. Truly a delightful experience and we will be back. Thank you"
Coffee • Italian • American • Ice Cream
"**Meal Type:** Dinner **Price per Person:** £10–20 **Food Rating:** 2/5 **Service Rating:** 1/5 **Atmosphere Rating:** 2/5 I recently dined at this restaurant for dinner and had a rather disappointing experience. The food was below average, earning only a 2 out of 5 for its lack of flavor and presentation. The service was particularly disappointing, rating just a 1 out of 5—our server seemed inattentive and unwelcoming. As for the atmosphere, it felt quite underwhelming, deserving a rating of 2. Overall, I was not impressed with my visit and wouldn't recommend it."
Cafe • Wine • Full • Italian
"A fabulous Italian restaurant great atmosphere, fabulous service and food, and lovely staff. A group of six of us had dinner there on Saturday night after seeing Abba Voyage and when the staff heard where we had been they put Abba music on! It was my birthday and although no one in our party had told the staff they overheard us talking and made my dessert extra special with a huge sparkler. We had a great night and will definitely go back."
Pizza • Italian • American • Breakfast
"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."
Pizza • Steak • Pasta • Italian
"I'd gone off F&B's for a while but today the food was good. The fries were a bit over fried and the coleslaw looked liked it had been left out in the heat but otherwise the garlic bread with cheese, the Cajun chicken wrap and ice cream sundae were really good. The major complaint was it was really hot and there was no air conditioning. We also hot £10 off with the app ! Staff were really nice too."
Pizza • Italian • Burgers • American
"First of the lady that served us , Tracy I believe her name was , she was fantastic, could not ask for a better service, breakfast was good and well priced although I'm not a fan of mushrooms cooked in oil , I'm more of a butter person. The decaf coffee was top notch , I found the decor to be warm and inviting, seats were very comfortable and the atmosphere in general was good , I'd say a 9 out of 10 score and would definitely return...as long as we get a chat with Tracy again ....such a fun soul"
Pizza • Cafés • Steak • Italian
"After booking a table well in advance, arrived at the restaurant to be told we didn’t have a booking. We were then placed at a table and a waiter, who can’t speak or understand English, took our drinks order. Having placed the drinks order, we waited in anticipation for it to arrive, when the wine and beer arrived there was one beer short. Having waited we then had to go to the front and ask for it. The waiter then got totally confused and brought more beer than was requested anyway that was sorted. We order the spicy wings that is advertised with a blue cheese dipping and of course get told there is no blue cheese dipping . The main meal seemed to go off without problems. However, we had to continually ask for the empty glasses to be removed to make place for the plates. Then we get to dessert where a restaurant doesn’t have cream to make an Irish Coffee. So all in all Frankie Benny will not see us there again"
"We tried four different restaurants to reach Suffolk foodhall, Oyster, Harvester, all too busy on a Saturday morning 10:00 and then my daughter suggested, try Frankie and Benny's. I wish we had tried Frankie and Benny's first, and they were really quiet. He went in. We ordered the food. Quickly got out. The staff is beautiful, beautiful atmosphere. I didn't know it was still open and food came out. Breakfast was delicious for £10.50 full English breakfast eggs. Sausage Toast black pudding beans mushrooms all beautiful Bacon was beautiful. There were 11 of us. The young lady who served us was really beautiful. I couldn't do enough for us. We sit and look around. Really good. Good atmosphere if you want something nice to eat and good atmosphere. good, clean experience. Try honestly and Benny is still open. Still good food well enjoyed it"
Fish • Pasta • Italian • Fast Food
"Sadly Frankie Bennys is no longer a go to place for us. 10 years ago, the decor was much nicer as it tried to ape the old school Italian American restaurants of the 1950 's, but today 's decor is bland and uninteresting. The wait for food was well over an hour, not remotely enough kitchen staff to cope, glad we didn 't have the starters as that would have dragged the night on even further. The menu? A shadow of what it used to be, and £17.90 for a double burger and fries is Steak prices. £3.90 for a large Coke is beyond ridiculous, cheaper to drink alcohol. The food was simply OK, there isn 't the choice their used to be, no more Little Italy Mussels, the pizza whilst freshly made wasn 't exactly filling, not very large and thin. I wouldn 't mind so much, but in the past it was quite expensive to eat there but then they had a much broader menu, today, not nearly as much and yet for four of us and a small child, our bill exceeded £100, and that was no starters and no desserts. The problem for me is I don 't see Frankie Bennys justified in charging that much anymore, it all feels very corporate chain, certainly not the same as a small independent restaurant that could charge that much, it feels like a slightly posher experience than Burger King or McDonalds. End of the road for us, our last time."
Steak • Pizza • Pasta • Italian
"I recently dined at Francie Bennys in Coventry and it was absolutely terrible. Let me tell you a joke – I would have been better off going to Burger King instead. I ordered a cajun chicken sandwich which came with fries and coleslaw. When the food arrived, the coleslaw was soggy and I couldn't even bring myself to eat it. The portion of fries was so small, I could count them – there were exactly 23. The chicken sandwich was also disappointing as it was served stone cold. It seemed like they had just reheated a pre-cooked chicken breast in the microwave for 20 seconds before serving it. The sandwich cost £9.95 and a coke was £2.10, making a total of £12.05 for a meal that even a dog wouldn't want to eat. I didn't want to cause a scene by complaining, but I definitely won't be returning."
Kebab • Cafés • Sushi • European
"we approached the writing and asked for a table of 6 to say: "Don't worry about anything until 8 o'clock". that was around 6.05 clock, the restaurant was half empty ... so we went online for 6.15 clock with open re-entered ... told them we had a reservation, observed “some heated words”. between the staff and we were taken to a perfectly empty table for 6. just 50 minutes waiting for our food. that said our server was friendly and apologetic. eating was ok, 2 pizzas, 3 calzones and a sirloin steak, that was definitiw rump, as it was to think and took hard to sirloin! to the happiness we have a taste card so that the meal with a softdrink cost only £10 per head, and we were limited due to a cinema booking for time. lection learned book before entering, and use it taste card, not sure that I would have paid the bill in full amount, we had not discounted!"
Pizza • Asiatic • Italian • European
"I have been to this restaurant twice as a vegan and have always been delighted. The beet burger is absolutely delicious, and the Mediterranean salad is a perfect choice for a light and refreshing meal. I would also strongly recommend trying the chocolate fudge cake. It has always been my favorite dessert, and I was overjoyed to see it on their vegan menu."
Italian • American • Breakfast • Vegetarian
"Awful service tonight at frankie and Bennys Stevenage! Order came and was not to our satisfaction, staff were asked to change order but instead gave..."
Kebab • Cafés • Seafood • European
"At Frankie & Benny’s, you get what you pay for. The meals are very affordable, and it is understood that the quality matches the price. We started with the BBQ chicken wings, which were generously coated in sauce and tasted great. For our main courses, we had pizza and a hot dog. I especially enjoyed my goat cheese pizza, although the crust was a bit disappointing as it was still raw in some spots. The waiter was friendly and enthusiastic at our table, but the service was quite slow. The waitress apologized multiple times but didn’t provide any explanation for the delays. We also had to order our drinks ourselves, and it took a while for the food to arrive. We thought we had plenty of time for coffee before heading to the cinema, but we ended up paying the bill as soon as the drinks arrived because we were concerned about the wait. Overall, it was a pleasant experience."
Pizza • Mexican • European • Fast Food
"This restaurant was so disappointing, food not great, cold, no cutlery and when it was brought it was dirty, staff overwhelmed. Waited over 30 mins after our booking no explanation or apology. So very disappointed with the food, not be back birthday celebration absolutely ruined"
Steak • Burgers • Chicken • American
"Our experience at this restaurant was absolutely appalling. I went with my mother and younger brother, to begin with everything was fine, we were seated and served quickly and even the food came out quickly. Despite this the burger was bland and nearly cold, then my brother, who is only 2 years old, starts to eat his chicken and due to how tough it was, he started choking. Unfortunately this led to him throwing up at the table, my mother and I were already quite panicked so I ran to a waitress for some tissues, she avoided the area, didn 't help us move our food to another area and didn 't bother to check if my brother was alright and handed me a disinfectant cleaning spray to clean up the mess rather than getting a brush or any other cleaning equipment. Just when we thought the experience couldn 't get worse, the other waiters all started avoiding our table despite walking around us multiple times and noticing we had finished eating; finally one waiter approached, he coldly asked if we were done, didn 't offer any dessert despite the fact it comes included with the kids meal, practically threw the receipt onto the table and then proceeded to point out to my mother(who is heavily pregnant) that there 's a black bin bag on the table so we can pick up our bits meaning we were expected to clean up my brothers sick, after their own food was at fault for causing the choking, with nothing but tissues. I 've never seen such horrible service. We 'll never be returning to this restaurant and I don 't recommend anyone else go there either."
Cafés • Kebab • European • Vegetarian
"we took a school party with 60 children and 7 employees for a dinner in peterborough frankie and benny 's (fengate) and we were blown away from the experience. it is never easy to take many children in the age of 10-11 years into a restaurant, but we can honestly say that the 2 hours we spent there were fantastic. the food was great, it was delivered quickly, served efficiently and was absolutely delicious. the personal worked so hard to ensure that every single child had the best experience they could and the adult were also really impressed! each individual worker worked so hard, 'ben' worked exceptionally hard to interact with the children and chat with them. the free Pokémon cards given to the children were an additional bonus! 10/10 service! thank you."