Frankie Benny's - Menu

Arcade 2 Bridge Street, CF5 2EL, Cardiff, United Kingdom

🛍 Pizza, Pasta, Steak, Italian

3.9 💬 5461 Reviews
Frankie Benny's

Phone: +442920371972,+442922677273

Address: Arcade 2 Bridge Street, CF5 2EL, Cardiff, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 5461

Website: https://www.frankieandbennys.com/restaurants/Cardiff/st-davids

"was exited to go to frankie and benny’s after a long day in cardiff, and was soon very disappointed when we ordered our food and it then took over an hour for our food to actually arrive. bare in mind there was only two other people in the whole restaurant and was not busy in the slightest. we had all ordered off the kids menu which we had thought would take a quicker time to arrive. we waited over an hour for the food to arrive and when we asked the server how long our food will take she said 5 minutes, this was wrong as it then came 10 minutes later at which this time we were all very upset and very hungry. when the food finally came the wait was not worth it!! i ordered pasta and mashed potato, the mash potatoes was dry and chewy and the pasta had no flavour and was just bland. Because of the awful service we decided that it would be better to takeaway our desserts instead of wait longer to eat them in the restaurant. the chef had told us the desserts will be two seconds and we had to wait another 10 minutes and on top of that they didn’t give us any cutlery and so we had to eat our ice cream with our hands. very upset and disappointed and this disgusting behaviour. not visiting ever again."

Full menu - 35 options

All prices are estimates on menu.

Pizza

Pasta

Burger

Wraps

Entrées

Sandwiches

Chicken

Calzones - Loaded And Folded

Grills

Chicken Wings

Beef Dishes

Salads

Main Courses

Seafood

Meat Dishes

Fish Dishes

Chicken Dishes

Bread

12" Oven-Baked Pizza

Do It Your Way

Non-Veg Starters

Lillie Lillie

Beverly was lovely she was very nice and sung happy birthday

Address

Show Map

Reviews

Jane
Jane

Patrica was lovely, and very nice food we will see you again!


Phoebe
Phoebe

Beverly was amazing especially when she sang happy birthday to karman


Benjamin
Benjamin

Fantastic food and lovely service by Isabelle, will definitely be coming here again when we shop at Cardiff again View menu


Creative
Creative

Our server amy was an aboslute dream! she truly knows the menu like the back of her hand and was able to answer every question we had


Nia
Nia

Fab food and service this afternoon. Isabel served us and was excellent! I couldnt decide between a burger or lasagne. She recommended the lasagne and it was mouthwatering. It was absolutley the right choice, the atmosphere was good as it was quite packed inside, music was great and food and drinks were swift, loved it all, especially with the free main sign up code! 5 stars


Benjieeesultz
Benjieeesultz

Lovely time at Frankie and bennys today, our server was Isabelle, she made sure everything was ok and got us everything we needed. Food was fantastic and really hit the spot. We joked with isabelle and had a really good conversation when paying, she even entertained my dad’s ramblings about geography!! Very good time all round and we hope she enjoys her holiday! See you again soon! View menu


Rhea
Rhea

Dreadful, do not go here if you have hungry children! After ordering we waited about 50 minutes before our food arrived. The waitresses didn’t provide much help or any information on how long it would take. They served other tables and quite frankly ignored our attempts to get their attention. Once food arrived it was good but not worth the excessively long wait. We had to ask for takeaway on our desserts so we could make our train we didn’t want to wait for another 30 min!! There was only one chef and whilst I understand the pressure in the hospitality sector we were not warned about the wait prior to eating. Very disappointed with the service and would not recommend


peter
peter

We were in Cardiff for the Foo Fighters later that evening so decided to book a restaurant for food mid afternoon to soak up the copious amount of alcohol we’d be having. We originally booked TGI Fridays and arrived promptly at 1400 for a meal. The waitress came over and handed us the menus which were titled “Events Day Menu”. The prices were inflated, why try to rip off an already stretched public for the exact same service and food!! We left and tried Frankie and Bennys who duly obliged. What a fantastic decision. Fab food, reasonable price especially with the just eat two for one deal, superb service with Molly and not forgetting Katlin (Manager) who looks after us so well….got my iPhone...


Jessica
Jessica

was exited to go to frankie and benny’s after a long day in cardiff, and was soon very disappointed when we ordered our food and it then took over an hour for our food to actually arrive. bare in mind there was only two other people in the whole restaurant and was not busy in the slightest. we had all ordered off the kids menu which we had thought would take a quicker time to arrive. we waited over an hour for the food to arrive and when we asked the server how long our food will take she said 5 minutes, this was wrong as it then came 10 minutes later at which this time we were all very upset and very hungry. when the food finally came the wait was not worth it!! i ordered pasta and mashed p... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Kids
  • Wifi
  • menu
  • Amex
  • menu
  • Seating

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"It was the most bizarre experience dining here. First when we arrived in the restaurant, our group set up was that there was someone on each end who was sitting facing an empty chair on the other side of the table. Upon enquiry we understood it was a covid measure, however never had any other restaurants requesting such seating arrangements in the past 20 months. We ordered two split pots, a non-spicy broth for one side of the pot and a spicy broth for the other side. The staff came to confirm that we wanted spicy/non-spicy in each pot. Yes, we said. To our shock when the pots came, one pot was spicy/spicy on both side, and the other was non-spicy/non-spicy on both sides. This was after the staff had came by to confirm that we wanted a spicy/non-spicy set-up, and in the usual situation a person wanting a spicy broth would not have asked for a split pot. We raised this to the staff and were clearly unhappy about it, though did not insist on having the broths changed around. What happened next made it the most awkward and uncomfortable dining experience ever. From where we were sitting, we could hear the owner reprimanding the staff for the error, throughout our meal. We understand mistakes occur and if the owner was unhappy about the mistake and genuinely wanted to apologise, taking the initiative to change the broth to the right setup, or a complimentary drink or dish would have gone a long way. But no, he chose to reprimand the staff within our hearing for the whole dinner (which didn't help the situation one bit and made the experience worse! . We felt sorry for the staff. Even with the hospitality shortage, that was a completely wrong way to help the staff improve, nor help retain them in the long run. I don't remember anything about the food, although photos did show a good range to choose from. At the end of the meal we each received a box of hello panda, which might have helped, if not for the fact they were expired. All in all, would not recommend."