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Pizza • Pasta • Steak • American
"I used to eat here a lot but the food has dropped in standard the double bacon cheese burger had salad which consisted of only lettuce and very little of that the mayonnaise looked like it had been scraped on with a butter knife to give you the least amount possible the burgers were pretty low quality and the bacon was overcooked it look nothing like the picture on the menu. My wife had the pasta which although she ate it all made her feel queasy for the rest of the night so Unless things improve drastically I won’t be eating there ever again it’s a shame because it used to be such a great place and the staff are really nice"
Kebab • Mexican • European • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Pizza • Pasta • European • American
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
Soup • Pizza • Coffee • Italian
"We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place. Food: 5"
Pizza • Coffee • Italian • American
"Racist Portuguese guy said he is from Madeira named Emmanuel DID not even acknowledge my existence or say hello and started to talking ONLY to my girl and kept going at it as if am not there. she looked surprised why is he not saying hello to me. Worst place I have ever been to. (obviously had to put him in his place) No care at all of their social surroundings. Rude unprofessional staff (Portuguese guy)."
Wine • Beer • Brunch • American
"The service was excellent."
Kebab • Asiatic • Mexican • European
"The meal at this restaurant was very disappointing. The food was cold, even after we tried to warm it up again, and the same was true for the dessert."
Pizza • Cakes • Italian • American
"my first visit to francie and benny. on the other night we were here to dinner, but we are sitting right away. the place was clean and the music choice was nice; inoffensiw and with perfect volume. the waitress was friendly, served us quickly and gave us options for the starter and the main coming together, which was eating within 10 minutes! the bbq burger was super tasty, pommes could have been a little craspier, but were nice enough. it was a cheap food and filled enough I back."
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Pizza • Vegan • Italian • American
"had a nice late lunch, early dinner at frankie benny in gunwharf quays. harrison took care of us. very friendly and gave us additional time if I could not decide what to order. the best part was that he didn't come by and looked after us when we had full the month. that always brings me. I hope he waited and appreciated it perfectly. I liked that. was great eating. very tasty and filling. mac and cheese burger with Cajun cheeseries. my new fav! Five stars."
Kebab • Cafés • Seafood • Mexican
"It was my Granddaughter's birthday on the 11th and 6 of us were going for dinner, 3 Adults and 3 children. Our server was Ellen and she just couldn't do enough for us and very helpful with the girls choice of menu, nothing was a bother for her with 3 very excited girls. They even made my Granddaughters birthday for her when they brought her cake out and played Happy Birthday for her. Thank u Frankieandbennys for the lovely food we had, portion were great size good value for money. S. Kelly"
Fish • Pasta • Italian • Fast Food
"Sadly Frankie Bennys is no longer a go to place for us. 10 years ago, the decor was much nicer as it tried to ape the old school Italian American restaurants of the 1950 's, but today 's decor is bland and uninteresting. The wait for food was well over an hour, not remotely enough kitchen staff to cope, glad we didn 't have the starters as that would have dragged the night on even further. The menu? A shadow of what it used to be, and £17.90 for a double burger and fries is Steak prices. £3.90 for a large Coke is beyond ridiculous, cheaper to drink alcohol. The food was simply OK, there isn 't the choice their used to be, no more Little Italy Mussels, the pizza whilst freshly made wasn 't exactly filling, not very large and thin. I wouldn 't mind so much, but in the past it was quite expensive to eat there but then they had a much broader menu, today, not nearly as much and yet for four of us and a small child, our bill exceeded £100, and that was no starters and no desserts. The problem for me is I don 't see Frankie Bennys justified in charging that much anymore, it all feels very corporate chain, certainly not the same as a small independent restaurant that could charge that much, it feels like a slightly posher experience than Burger King or McDonalds. End of the road for us, our last time."
"I called twice after booking through the open table and every time they said I had no booking. it was for my daughter's birthday and even on the day when we told the manager we had not booked and then we said we had a book for 5 o'clock. my notification from my app proved it was for lunch. they have taken care of us, but really bad attitude. the waiter was great and eating was good."
Meat • Tacos • Italian • Mexican
"I visited this restaurant for lunch today during the middle of a virus outbreak. They were constantly cleaning while I was there. It was not very crowded during lunchtime. The service was excellent and the food was delicious."
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Cafés • Mexican • European • Vegetarian
"The food is fantastic and the service is top-notch. The ambiance is lovely and the restaurant has a stylish décor. In addition to Lebanese cuisine, they also serve delicious Italian dishes."
Asiatic • Mexican • Seafood • American
"I recently went with a friend to dinner, and the experience was excellent by the service we receive. our waitress, beata, was really friendly and personal, more than necessary. I was really impressed by her personality and attention. I'd just come back to it. that was eating what they would expect at a f"
Kebab • Mexican • European • Vegetarian
"I made a reservation for a table for 8 people at 6:15 through OpenTable, but when I arrived, they had not received my booking, which was not my error but an OpenTable mistake. We had to wait until 6:45 for the next available table, which was only designed for 6 people. After I asked about our order, we were finally served our food at 7:30. By then, my hungry and hyper 3-year-old son was running around the restaurant. The 7 burgers, buns, and onion rings we ordered were cold and tasteless, with soggy bases, but the fries were very hot. We also had to wait again for the children's desserts, which was ice cream. We had to ask for our bill and ended up leaving disappointed with a group of bored children who had been sitting at a small table for too long and given poor quality food. Spending £105 for the worst evening out in a long time is not something I would recommend or repeat."
"Booked for birthday party for daughter. One member of party was coeliac so the gluten free menu was very important and it was reassuring how well this was dealt with. I dropped my phone and had to go back to the restaurant. It had been handed in. Very good service."
"Prebooked a table for people. We were crammed on a person table if that despite the restaurant being practically empty with much bigger tables. It was clear we were struggling and not once were we offered the chance to move. We had to...call someone over to take our drinks order. She didn’t come to take the order for at least minutes after saying she was coming then one drink never turned up so after about minutes of waiting we had to ask for it again. The food arrived at the same time which was good but unfortunately nobody had cleared our salad bowls so we couldn’t fit the mains on properly and some plates were practically bare. There was only a quarter of rotisserie chicken left when we ordered so we had to swap to a chicken breast which was ok but when a lot of the food is fatty and the ribs are undercooked without the bbq sauce on at all like stated on the menu that isn’t acceptable. It was very clear the staff were keeping the guests in one area of the restaurant for their convenience but it backfired when someone from the door marked ‘Private’ shouted something so loudly every guest turned and looked in shock. There was no explanation or apology. The staff just came out one by one smiling and laughing after they’d all rushed through to the back to see what was going on. Very unprofessional! It’s my first time visiting Wales and I’d had this Harvester recommended to me but I’ll never go back to it no matter how many times I visit in the future!"