Phone: +441162619134
Address: Units 20-21 High Cross, LE1 4SA, Leicester, United Kingdom
City: Leicester
Menu Dishes: 35
Reviews: 5448
"Came to Frankie and Benny’s on Thursday evening with a friend. There was only 3 other tables in the entire restaurant and looking back it’s easy to see why! Signs on the tables suggested app service but when trying to use this and type in our table number, error message kept coming up saying there was no account open on our table. Waited another 10 minutes for someone to acknowledge us and take our drinks order. After eventually ordering food, we waited around 10 minutes for starters. My friend said her potato skins tasted frozen and weren’t very nice, and my crispy squid was a soggy mess. For mains, my friend had chicken parmagiana which she said the pasta was bland and chicken was cold in the middle. I had carbonara and paid extra for chicken to be added as a topping. Well… ive had nicer carbonaras from the supermarket ready meal shelf. The whole dish was obviously from frozen, the chicken was diced into tiny cubes with a weird texture and the sauce was bland. Our onion rings and corn cobs that we ordered as sides were cold. We never received a checkback and even when the waiter (a young man who seemed like he didn’t have a clue) came to clear our full plates (we both left almost the entire meals) he didnt even ask if everything was okay or seem curious as to why we left the food. Paid the bill but will never return to frankie and bennys, we heard the table next to us complaining amongst themselves that the food was bad as well. Frankie and benny’s used to be a nice restaurant, always seemed to be fresh and was always busy. But now it’s a sad excuse for an italian american restaurant. The menu hosts some of the simplest things to cook (pasta, rice etc) but the chefs can’t even seem to do this from fresh. Two of the chefs, a man and woman were too busy canoodling and flirting in the kitchen to be cooking any food anyway. Absolutely awful and a total waste of time and money."
All prices are estimates on menu.