Classic Chicken
Frankie Benny's Bury The Rock

Frankie Benny's Bury The Rock

15 17 Rock Place, Bury, United Kingdom

Pizza • Pasta • Seafood • American


"Me, my partner and his mum decided to go out for a nice meal. We decided to go to frankie bennies as its somewhere we haven't been for a while. I made the reservation online for when we arrived, we were greeted by a lovely and pleasant young lady who showed us to our table. The restaurant had a large party in, and a couple of smaller tables, but was rather quiet, and had a nice ambiance. Shortly after being seated, we were greeted by a young man called Tyler, who was our waiter for the evening. The food and drinks were very good, although I asked for a rare steak, it was more closer to medium, but still tasted good. As we finished our main course, we asked for a box to take the rest of of the meals home with us, and as he brought the box over, he asked if we'd like the bill, assuming that everyone at the table had finished, but then I asked for more drinks, and the dessert menu. At first I thought everything was fine, and that nothing was too much trouble. As the evening went on, the restaurant emptied, and we were the last table in, as the restaurant states it is open till I didn't think there would be any problem. As we were eating our desserts, we overheard conversations between the waiting staff, moaning about waiting for us to finish, and how they wanted to go home, it was barely at this point. We felt very uncomfortable at this point, we didn't finish our drinks before we left. When the waiters that were moaning went outside the front for their cigarette, we felt this was our opportunity to leave, I went up to the pleasant young lady who seated us, and asked for our bill, and paid with her, I don't like going to a restaurant without leaving a gratuity, but being made to feel so unwelcome, I decided not to... we explained the situation to the young lady, who was very understanding of the whole situation. Despite the rather bad ending, we did enjoy our food."

Frankie Benny's Trafford Centre

Frankie Benny's Trafford Centre

The Orient, Trafford Centre, Manchester, England, M17 8WW, United Kingdom

Pizza • Italian • American • Breakfast


"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."