Juicy meatballs simmered in rich tomato sauce with herbs, served with crusty bread for a hearty meal.
Kebab • Pizza • Sushi • Mexican
Wine • Pasta • Italian • Mediterranean
"Revisited old firm favourite after COVID enforced break. Atmosphere and decor still great but service completely off. Welcome very mediocre. Food service shockingly slow. Arrived at ordered promptly, anti-pasta served after mins wait. Mains didn't turn up until after (having had to...chase twice). One of my guests had to leave promptly at (not unreasonable for a lunch) which led to a rushed finish. Worst of all, the waiter filled our wine glasses to the brim, finished the bottle and then immediately asked if we wanted another. Crass in the extreme. I might expect that at Spoons, but not Daphne's. To top it all off, my mushroom risotto (normally a reliable stalwart) was quite bland. Come on Daphne's, you need to do better."
Steak • Pizza • British • Italian
"I went to Albert’s castlefield yesterday, ordered the chicken. It came out incredibly dry and my friend ordered chips which weren’t cooked and were anaemic. No one came to our table to ask how the food was, only when we’d finished. I didn’t eat any of the chicken, I put some on my friends plate for her to try and she agreed. We spoke to a waitress at the end and she said ‘so sorry about that, is there anything you would like instead’ I said yes please il just have a dessert, sticky toffee pudding which was actually nice. When the bill came they’d put all the food on! I ended up speaking to what I’m guessing was the manager who said, I didn’t tell anyone at the time this was because no one came to the table to ask! she also stated I’d eaten my chicken, which me and my friend both stated to her I ate none of it! I put it on my friends plate for her to try which was evident on her plate. Eventually the manager took the dessert off the bill. I’ve been before and it’s never been like this such a shame. I was here few weeks ago and it was lovely. Completely disappointing"
Pizza • Steak • Pasta • Italian
"We came here for my sister’s 18th, which was the first time in years, and it definitely didn’t disappoint; food is lovely, prices are fair and the staff are friendly. There is a wide range of food and drink on the menu and the food arrived quickly after ordering. My sister got a complimentary ice cream with a candle for her birthday as the staff sung to her which was a lovely gesture (although she was a little embarrassed! . Mark was especially lovely and made us laugh whilst we were there! We will be back again soon."
Pizza • Pasta • Italian • European
"We visited for lunch with no reservation, mid week. Staff were polite and helpful and food service was prompt. There are good meal choices (especially for vegan options, and children's). The food was enjoyable, pictured viva la vegan burger, margarita pizza and childrens mac n cheese w/corn and chips all from lunch menu. My only grip was that the disabled/baby change toilet could do with being cleaner, this could have been down to additional use due to the gents toilet being out of order."
Pizza • Pasta • Steak • Italian
"was exited to go to frankie and benny’s after a long day in cardiff, and was soon very disappointed when we ordered our food and it then took over an hour for our food to actually arrive. bare in mind there was only two other people in the whole restaurant and was not busy in the slightest. we had all ordered off the kids menu which we had thought would take a quicker time to arrive. we waited over an hour for the food to arrive and when we asked the server how long our food will take she said 5 minutes, this was wrong as it then came 10 minutes later at which this time we were all very upset and very hungry. when the food finally came the wait was not worth it!! i ordered pasta and mashed potato, the mash potatoes was dry and chewy and the pasta had no flavour and was just bland. Because of the awful service we decided that it would be better to takeaway our desserts instead of wait longer to eat them in the restaurant. the chef had told us the desserts will be two seconds and we had to wait another 10 minutes and on top of that they didn’t give us any cutlery and so we had to eat our ice cream with our hands. very upset and disappointed and this disgusting behaviour. not visiting ever again."
Wine • Pasta • Italian • Vegetarian
"If you like good Italian food, then give Vito a visit. A very friendly atmosphere, from the staff and other diners. The restaurant itself is charming,..."
Pizza • Steak • Asiatic • Fast Food
"Came in for a meal after a trip to trafford Centre. Really fast service, nice food, decent prices. Kids meals are a very generous size, even the smaller bites! Love that they gave kids colouring sets and also really liked that steak was on the kids menu, I’ve got a 5 year old who is a huge fan of steak but normally can’t order it as a child. Only thing I didn’t like was the strawberry and lime ice cream cake because it tasted like a frozen cheesecake but that’s down to personal preference. Service: Dine in Meal type: Lunch Price per person: £10–20"
Steak • Drinks • Burgers • American
"It was just next to theatre...offered us discount with our movie tickets...we ordered kid meal for our younger one and he was very happy with his garlic bread, spaghetti, lemonade, waffle, French fries. For ourself, veg pasta was sufficient. Overall good experience!"
Pizza • Vegan • Italian • Vegetarian
"The appetizers were excellent, but the main courses were just average. I mentioned it was a birthday celebration when booking, but the restaurant did not have the online booking information. When we arrived, I informed the receptionist about the birthday, but they seemed unaware. The waiter seemed busy throughout our meal, and the birthday candle only arrived after we had finished everything."
Pizza • Steak • Pasta • Chicken
"Went with my family today and just wanted to praise the staff. Everyone very good and grest atmosphere but Luke has excellent customer service skills. A step above and does credit to the team.I cannot get my Mum out that much because of her wheel chair but the facilities are great. Throughout checked on and no suggestion made that her chair is in blocking that side.Would highly recommend you visit, many thanks.Nicky"
Pizza • Pasta • Steak • American
"We tried four different restaurants including Suffolk Foodhall, Oyster Reach, and Harvester, but they were all too busy on a Saturday morning at 10:00. My daughter then suggested trying Frankie and Benny's. I wish we had gone there first, as they actually had plenty of seating and it was quite quiet. We went in, ordered our food, and it came out quickly. The staff were lovely and there was a nice atmosphere. I didn't realize they were still open, but the food was delicious and well-presented. The full English breakfast for £10.50 included eggs, sausage, toast, black pudding, beans, and mushrooms, all of which were cooked perfectly. The bacon was also delicious. There were 11 of us dining, and the young lady serving us was very attentive and kind. She made sure we were comfortable and well taken care of. The overall experience was good and clean, with a nice atmosphere for those looking for a pleasant dining experience. I highly recommend trying Frankie and Benny's if you are in the area and looking for good food. We thoroughly enjoyed our meal there."
Pizza • Italian • American • Vegetarian
"We haven’t been to a Frankie Bennys for years but called in on a random wet Sunday for lunch. No booking but we’re seated straight away, drinks order taken immediately brought over before we’d even gotten our coats off. We shared the starter for 2 which was really good, probably the highlight of the visit. The mains were quick to follow were really tasty filling. Would have loved a dessert but were too full, will do next time though. The drinks were refreshed during our visit, the staff were polite prompt. Looking forward to coming again! Dietary restrictions: They have an extensive gluten free menu on the back of the normal menu. It’s so nice to not have to ask for one specifically the options choices are plentiful. Would definitely bring our celiac family members here as it would give them the chance to feel included as so many other restaurant chains make them feel uncomfortable for their dietary requirements. Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: BBQ Chicken Burger"
Cafés • Mexican • European • American
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"
"I had confirmed my booking with Burton Restaurant on my phone, but it did not go through. Although I had not reserved the preferred table, they were able to accommodate us. It would have been a disaster if it was busy as we were there to celebrate my husband's birthday with 7 family members. It was not a budget-friendly option, and I was quite disappointed with the situation."
"Five star worthy experience this afternoon. First time here and have to say the place is really cool. I appreciate it when popular eateries dedicate a page on their menu to unmistakable certified vegan options. The options are plenitude as well. Great restaurant choice for a warm vegan pizza and a classic milkshake in a retro glass- loved this so much. Decor is so cosy and also retro- warm dim lighting, comfy booths. Everyone seemed to be enjoying their lunch. The two chefs on the weekday lunch shift today (one male, one female were very quick at servicing the food orders and seemed like they enjoy their profession- I hope the company treats them well as they deserve the recognition. To be blunt for a second, I appreciate that the chefs here wear hair caps as I have seen too many places in which chefs do not? My waiter had a good personality, acknowledged my wish to eat from the vegan menu. She had a relaxed vibe about her. I think she (Nicole makes the Exeter branch special. I came alone but I imagine it would be a fantastic place to bring a loved one and share a meal together : Must say one last time the interior design is bang on- even in the toilets! Fun change of music as well- not typical commercialised tunes. The likes of Dean Martin, Frank Sinatra, Barbara Acklin and lesser known ones like Freddie the Dreamers. What a joy!"
"we had a disappointing experience with a pub lunch, but frankie and benny are prepared for this disappointment. the personal was great. they found us a table for five big adults. they quickly took our drink order and delivered exactly what we ordered, including the special drink request of my father. we shared a meat festival star and a pizza style garlauchbrot. it was just enough to the juices flow for our main courses and tasted fantastic the most important courses were also fab. my sister in law loves her grill sauce. the penny of my mother came out hot. my salat was right, I wanted some extra salat dressing just for the case, but I didn't need it. the Speck double cheeseburger defeated my sister. my dad really enjoyed his ribs when we approached them. puddings were really nice to brownies and chocolate fudge cake for my sister and sister in law. dad had apple cake that comes with both vinegar and ice cream. I had the frightened basket cream, caramel ice cream and banane in a cookie shaped basket. we all agreed that eating was much better than we could have gotten in the pub and the service was absolutely extraordinary. They also brought me a cupcake with a candle so I could fly out. they played stevie wonders happy birthday. I was really touched, and when it came to the bill, my sister in the law loaded the francie and benny app on her phone and we have 50% of our main courses. my father was very satisfied/ I can't stress how good the service was. all the staff members were happy that our meals felt special and I even have a box to bring my cupcake home. I think all our meal times will go there. happier place for us."
"My partner and I visited Frankie and Benny’s, The Derwen Designer Outlet Village, Bridgend for lunch during a shopping trip. We were greeted promptly and shown to a table but we asked if we could be sat near a window which was fine. We ordered drinks my partner had a Diet Coke and I ordered a glass of Peroni which didn’t look or taste like Peroni? My partner had lasagne which was satisfactory but lacked any real meat content and I had the hot dog with fries which I enjoyed. The food is basically pub grub at probably the going rate and filled a little hole until we could get home for tea. We wouldn’t rush back to any Frankie and Benny’s again and were disappointed on the amount of quality eateries available at the Village Outlet."
"Waiting staff were brilliant and couldn’t have been more apologetic. However they are fighting a losing battle as ‘just eat’ is obviously king as the kitchen NEVER Stopped the entire 2 1/2 hours we were there. The customers IN the restaurant were waiting an age for food and drinks but you can’t fault the staff the company wants revenue and they certainly had a big take away trade. That’s great until walk in customers get peed off waiting and don’t go there but to the other outlets nearby. The staff get the brunt of the Instore customers waiting 50 mins for a pizza really is shocking.when it came one was excellent the other average we only got ours as we complained. The manageress was excellent and couldn’t have been more apologetic but she needs a separate kitchen for takeaway orders or if it carries on the place will shut anyway! Great staff shame as they won’t get tips as everyone’s naffed off!!"
"Frankie and Benny's is a well-known chain restaurant. Unfortunately, my experiences at various locations have been consistently poor, including the one in Romford. The restaurant is located conveniently near the cinema in the brewery, but in my opinion, that is its only positive aspect. The salads are wilted, the meats and fries are greasy and soggy. The restaurant itself is cramped, making it difficult to navigate, and the atmosphere is dark and dingy. I'm not sure who continues to dine here, as it seems taste is not a priority for them. Personally, I would recommend avoiding this restaurant. For more content, follow me on Facebook and Twitter @beyondphys1cal @eatliveforlife."