Epsom and Ewell
The Cricketers Inn

The Cricketers Inn

1 Stamford Green Road, Epsom and Ewell, United Kingdom

Kebab • Cafés • Pizza • Asiatic


"Me and my partner on our way home from the gym, starving, thought we would stop off in this lovely looking pub. It was December, so at that time we were still ordering food from apps at your table rather than standing at the...bar. from our table we quickly down loaded the app as we had never been in the pub before and ordered worth of food and drink and paid through the app. The waitress who seemed very nice then came over and said she was really sorry but the kitchen wasn't open that night. fine!!it probably would have been nice if there was notices or something to begin with.. but it is what it is.. she said we would be fully refunded within a couple of days... we moved on and had a lovely meal somewhere else. my complaint is that it is now i have sent emails, i have called, i have been into the pub and spoken to the manager, i have called again and sent more emails AND STILL HAVE NEVER GOT MY MONEY BACK. WARNING!!! Do not pay for anything in this pub until you have it in front of you. Just as a second note just encase the manager of the pub reads this and needs a little advice.. I didn't even in all this time get offered a meal (that i have already paid for) and maybe a bottle of wine as a nice gesture, to say sorry. My review would be very different if something as simple as this been offered. I can't comment on the pub itself or the food as i wont be going in there again, shame because we only live minutes away."

Hanedan

Hanedan

Hambledon House 56-58 High Street, Epsom and Ewell, United Kingdom

Meat • Vegan • Chicken • Vegetarian


"Booked a table for last minute. Have been before and always enjoyed both the food and the service. However, on this occasion we were greeted by a very abrupt man who sat us on the end table by the entrance and the payment/collection area....We asked if there was another table we could use and he was very unhelpful and again grumpy when dealing with us, shrugging his shoulders in a take it or leave it attitude saying the others had booked before us. On looking around there were no screens and it appeared very little separation between tables. It seemed as busy as all my previous visits. The menus were plastic and not paper disposable and there was no online app menu to choose from, all options that I have become used to in these Covid times. Just across from us was a table with people clearly all together! Now I could be wrong and they could all have been in a bubble but the make-up of those sitting in that group did not make that a likely scenario to me. While seated at my table I kept having to lean in to allow people coming into the restaurant to pass and had people standing just behind me as they came in for take- always which caused even the staff too squeeze past. The last straw was when a group came in and the “greeter” went to put all his menu down on my table while he dealt with them. He stopped himself but clearly this is what this table is usually used for. I have eaten out all through the August eat put to help out and have continued to do so ever since and have always felt safe with the efforts that the various restaurants have made... until now. I will not be returning to the Hanedan At least until we are (hopefully) through this awful pandemic and even then I would hope that the person greeting you has a more welcoming approach to to customers."