"We always go to Bills but our last couple of visits have been awful. We decided to come back last night as we had hoped our previous poor experience might’ve been a one off sadly we we’re wrong. Starter took 40 mins we think they forgot to process it. When the mains arrived, One was okay, But the other was like warm and the chicken was very dry, no amount of Mayo could save it! The chips were also soggy and cold. When the server came to ask if our meals were okay, we said no but it was too late to wait for a replacement meal, so didn’t bother eating it. The manager did not charge us for the inedible meal or starter, but this is not the first time this has happened and it wasn’t even busy. We also noticed other guests returning their meals, so clearly something wasn’t right. It’s such a shame as we have enjoyed many good meals here before"