"My wife and I stayed at this hotel for one night. Our first impressions were not great - we arrived at 2 o'clock and inquired about checking into our room. We were told check-in wasn't until 3 o'clock, but the receptionist offered to let us pay a fee to receive the key early. We explained we had a wedding to prepare for that evening. Despite this, the receptionist insisted we come back closer to check-in time. At 2:55, I returned to the reception where there were two couples ahead of me. The receptionist took our names and called housekeeping to see if our rooms were ready - unfortunately, they were not. With only 5 minutes until check-in time, I expected the rooms to be prepared, especially considering the early check-out time of 11 o'clock. Despite the wait, the receptionist assured us the rooms would be ready in 5 minutes. Exactly at 3 o'clock, like clockwork, we were finally allowed to check in. The room was mostly clean, although the toilet was not up to standard. I would have expected a higher level of cleanliness given the amount of time they had to prepare. On a positive note, the rooms were beautiful and the bed was very comfortable. Another receptionist during our visit was much more polite. I have stayed in many hotels for both business and leisure purposes, and have never encountered such a strict check-in policy."
