"As a group of nine, we went out for a quick meal. We ordered children's meals, a variety of small plates, and a pizza. Unfortunately, the pizza never arrived! When we spoke to the staff, they responded with, "Well, you probably didn't order it." They eventually realized that we had indeed placed the order and that it had been overlooked. They issued us a refund, but that was the extent of their response—no apology. To make matters worse, the beer garden was covered in dog waste, which left my grandson's trainers in a terrible state, forcing us to throw them away. It’s safe to say we won’t be coming back."
