"celiac client experience good afternoons. First of all I would like to highlight the kindness of the waiters and the understanding of them, they treated me with a lot of empathy and professionalism. I would like to highlight several points to improve from this restaurant, it is included in many blogs, apps and sold as a 100% gluten-free restaurant and I have to say that first, anyone with any intolerance should identify and tell it. I said it was celiac and they brought me the bread, the cutlery and the napkins in the same panera where they put the bread with gluten to non-inlerant people. I think that's a basic thing, if you know the subject and the cross-feeding you should know that anything you touch can put the health of the celiac person at risk. I also saw that the waiters do not usually wash their hands and bring indistinctly dishes, covered, etc. It's not the first time I have to go to the bathroom to clean my covers but it's a pity that, knowing the subject and selling as a 100% gluten-free restaurant, the customer has to be close to everything they do, collect, touch. to eat safely. The waiters treated me spectacularly, changed dishes, brought gluten-free bread on a clean dish and cleaned the table when I asked them without any impediment. So thank you so much, together we can improve these details so that the celiac client can be quiet at home and out of it"
