West Lothian
Delhi's Winter

Delhi's Winter

Regent Centre, West Lothian, United Kingdom

Meat • Curry • Indian • Seafood


"The food was good, but the service needs to be improved. We arrived and informed the staff of our reservation, but they did not seem to understand or acknowledge the reservation. Two different staff kept asking me to confirm how many people were in my party despite that information being on my reservation. We sat down at the far end of the restaurant, by the kitchen door, which meant we could be away from the noise of the groups at the front. Unfortunately, we were still disturbed by the loud shouting and screaming of those other groups, who were presumably drunk. For autistic people like me, loud shouting or screaming by others inside a confined space can be distressing. We were not given a drinks menu and assumed that the restaurant did not have one. We were told by the person taking our order that the restaurant had everything regarding drinks. We were about to state which drinks we wanted when that same staff member started listing all the general drinks they had, like beers, wine and soft drinks. The staff member spoke over one shy/quiet person in my party and insisted that she order wine, even though she did not want that. The lack of a drinks menu meant we did not know how much drinks would cost us. The staff member further confused my group by failing to clearly explain the portion difference between a side vegetable curry and a main one. The person who originally ordered the side curry felt pressured into agreeing to order a main vegetable curry because the staff member kept talking at her. After we ordered two portions of vegetable samosas as starters, we were told minutes later that we could only have one portion. It was unclear why. We felt rushed into deciding which alternative vegetable sides we wanted because we didn 't have the time or space to think, consider and discuss amongst ourselves whilst the staff member towered over and talked at us. After we paid the bill, we were approached by the same staff member who showed me a card of some type and insisted that I tap or scan it with my phone to leave a review. I got the impression that the staff member was going to stand, wait and watch me as I did this, which I found uncomfortable. I told the staff member that I would leave a review later. I don 't think it 's right to tower over your customers after they 've eaten to insist they leave a review on travel sites and platforms like Google Maps. The food here is good, so I suggest ordering takeaways instead of dining in."

Oatridge

Oatridge

2-4 Main Street, EH52 5DA, West Lothian, United Kingdom

Fish • Steak • British • Scottish


"Where to start? Don’t waste your money. The rooms are in a desperate need of a facelift. Walls were a shade of prison gray and no art work or wall decor of any kind. The shower is smaller than a phone booth. If you fell you’d never hit the floor you’d just be wedged in for all eternity. There was no safety latch from the inside of the door. There was also no do not disturb sign to hang out. You guessed it—maid service entered both mornings without knocking. We put the suitcase in front of the door the second night or she would have gotten an eye full. It seems a serious safety violation this day and time not to have a way to secure your room. There is no staff on duty at night. We were told our room key would open the main door if we came back after hours. Now the noise. Omg is this place noisy! There is a bar attached and we got a great deal of noise from that the first night. Also noise from other rooms travels very quickly. But none of that compared to the second night. Bar was much louder. Then a very rowdy party took place in the Beer Garden complete with DJ and speakers. The room vibrated. We vibrated. This went on until after 11:00. I have never had such a miserable hotel experience my life. What we wanted was a quiet night before flying home. What we got was a frat party. Never again. There is absolutely no way families with children should stay here. Safety: No inside safety bolt for the door."