Woking

Woking, a vibrant town in Surrey, mixes urban living with green spaces. Typical dishes may include hearty British classics like fish and chips or Sunday roasts, found in local pubs.

Sainsburys

Sainsburys

Redding Way, GU21 2QT, Woking, United Kingdom

Cafe • Coffee • Drinks • British


"My daughter in law, toddler grandchild and I went in here on Saturday 3 March. There were no hot meals available due to technical issues . There was nonetheless a queue of people waiting to pay, as the cashier was painfully slow and the second till was not manned. No other member of staff was available to readily communicate with, so I called out to catch someone 's attention and I asked if they were still able to toast the toastie sandwiches. They could, but when we got to the till there was no-one around to do so, so when the same chap came over to correct an error on the till I again had to proactively ask if he would toast them. I saw him putting them in the grill and we went off to our table with a number. Some time later neither the toasties or the hot drink had arrived, so I went up to the counter. We hadn 't been told that we needed to collect our hot drink, which was waiting there, and I asked when we 'd get the toasties, which I could see were still in the grill. The (different) assistant was very unenthusiastic when I asked her if I could have them, which I did because clearly no-one was taking responsibility for bringing them to us. After a couple of requests she seemingly grudgingly put the toasties on plates. I asked how long we 'd have waited for them if I hadn 't come up and asked for them and she didn 't reply. As I walked away with the very unappetising looking food, she said Have a nice meal , which, considering her attitude, I didn 't feel could have been sincere! The food was barely warm by now and very disappointing. I was describing this to a friend (Sainsbury 's please note that people pass on negative experiences more readily than positive ones) and they said that they 'd twice had a similar experience with toasted food there and agreed that there seems to be no structure in place for processing the orders and getting the food out to the customer efficiently."